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Enterprise Account Manager to Symantec

Enterprise Account Manager to Symantec


Symantec Corporation (NASDAQ: SYMC), the world’s leading cyber security company, helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud and infrastructure. Likewise, a global community of more than 50 million people and families rely on Symantec’s Norton and LifeLock product suites to protect their digital lives at home and across their devices.


In this role you will develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Symantec solutions.

You will also:

  • Focus on the strategic nature of the relationship and builds long term value for the client and sustainable success for Symantec.
  • Work independently to determine the best approach for achieving personal and company goals.
  • Work under general direction toward predetermined short and long term goals.
  • Interface with Senior Management inside Symantec to help set strategy and participates in varied roles to support internal business development.
  • Understand the client supplier ecosystem and builds partnerships where appropriate to deliver against objectives.
  • Sell the organization’s products and/or services through a consultative selling approach and maintains good relationships with key individuals within named accounts.
  • Be responsible for expanding and retaining the client while ensuring ongoing excellent customer service.
  • Be primary sales point-of-contact for the account, representing the organization to the customer and the customer to the organization.
  • Drive quarterly business reviews with customer to ensure value from Symantec investment.
  • Ensure the customer is kept up to date with Symantec product roadmaps enabling the customer to plan and mitigate risks to their business.
  • Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts.
  • Effectively engages and builds cooperative relationships with sales resources: SE, Channel, Specialist sales team and executives as required.
  • Actively builds networks with contacts and partner companies that can contribute to Symantec’s success.
  • Provide accurate forecasts and reports on activity and sales performance as and when required by management.


  • Create, implement, measure and review a strategic or operational plan that drives achievement of business goals aligned to overall Symantec strategy
  • Uses mechanisms such as territory planning, account plans, opportunity inspection, pipeline management, account reviews, forecast calls etc.
  • Advises the sales force how to position Symantec as a strategic vendor to corporations and by doing, that increases average deal size
  • Identifies and pursues opportunities to expand business activities within areas of responsibility
  • Plan and control the expense associated with area of responsibility even if not responsible for overall cost center
  • Establish working relationships with external parties which supports the achievement of business goals
  • Is conversant with Symantec systems and procedures and ensures effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com)


  • The successful candidate will exhibit true sales ability supported by a track record of overachievement in Sales.
  • Educated to degree level
  • Business/professional related qualification desirable
  • Management/Leadership certification desirable
  • Experienced at negotiating with C-level on large strategic deals
  • Solution selling experience
  • Experience of working in a US global matrixed organization ideally of similar size and revenue to Symantec
  • International experience is desirable although not necessary


  • Presence and credibility with the ability to influence and make sound decisions
  • Demonstrates passion and enthusiasm
  • Enjoys the challenges encountered in the IT industry in a competitive environment
  • Self-confidence which translates well for customers, partners and colleagues
  • Strives for continual self-development
  • Ability to learn quickly
  • Innovative and quick thinker
  • Deals with conflict and is not afraid of saying no!

In this recruitment Symantec is working togheter with NRG. If you have any questions please contact Alexandra Rickle, rickle@nordicretailgroup.com.

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As part of our team you will represent some of the largest and most exciting brands in Sweden, Norway, Denmark and Finland . Explore the opportunities we have right now.

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